Questions people ask
How big a group can you move?
Up to 30 guests, with sedans to 30-seat shuttles.
Can you pick up wedding guests arriving on different flights?
Yes. Send us the flights and where everyone is staying, and we'll plan the pickups. Every flight is tracked, with no charge for the wait.
Do you offer wedding transportation packages?
Yes. Tell us your guest list and dates, and we'll quote the whole week as one package: airport arrivals, the welcome dinner, the wedding day and departures.
Can you do a night out?
Yes. Dinner, drinks in West End or a sunset spot, with your driver taking you there and getting everyone home.
Do you handle conferences and corporate groups?
Yes. Airport transfers, hotel-to-venue runs and excursions for the group, all on one quote.
What if I need to cancel or change?
You pay in full when you approve your quote. You get a full refund if you cancel more than 48 hours before an airport transfer or single ride; more than 72 hours before a day with your driver, a custom tour, group transport or the start of your VIP Vacation Pass; or, for parties of more than 15, more than 7 days before. Inside those times, or on a no-show, there's no refund. The VIP Vacation Pass is one package: no partial refunds once it starts, and unused tour days or rides don't carry over. Your quote sets out the terms for your booking.
What if my flight is cancelled, there's a storm, or you have to cancel?
If something out of your control stops your trip, like a cancelled flight or a storm, you get a full refund. We go rain or shine, but if we cancel because conditions are truly unsafe, or we can't provide your driver and vehicle, you get a full refund too.
Do I tip the driver?
Tips aren't included in the price, and they're always your choice. They mean a lot here, though: for most drivers in Roatán, tips are a big part of what they earn. If your driver looked after you well, a tip is a wonderful way to say thank you.
